Frequently Asked Questions
Expert guidance for your dementia care questions and concerns.
Got questions? We have the answers!
We understand that dementia care can raise many questions. Below are answers to some of the most common inquiries we receive about our consulting, training, and family support services.
How can I get help any time day or night?
We are incredibly grateful for the Alzheimer’s Association Helpline, available 24/7.
If you’re feeling overwhelmed at 3 a.m., or want to ask about support groups late at night, reach out — they are always ready to listen and help.
📞 Call: 800-272-3900
🌐 Visit: Alzheimer’s Helpline Live Chat
How can I take care of myself and my loved one?
Taking care of yourself is essential. Dementia care can be exhausting, and you’ll need a strong support network. Seek help early and often — connect with friends, family, and support groups (many are now offered virtually).
If you’d like help finding resources or groups near you, please email us anytime: ljfrailey@lastingjoyllc.com
What does a family consultation include, and is there a cost?
Our family consultations are always free, thanks to sponsorship from the Lasting Joy Family Foundation.
During your consultation, Lora helps families understand their loved one’s current abilities, challenges, and support needs. Together, you’ll explore communication techniques, engagement strategies, and simple environmental adjustments that can make everyday care more peaceful and positive.
For families seeking deeper, ongoing guidance, we also offer enhanced family services—personalized, in-depth support available for a modest fee.
Where do you provide services?
We proudly serve Midland and the greater Permian Basin area, and also offer consultations and training for families and care teams across the country.
Are your trainings certified or approved by PAC™?
Lora is a Positive Approach to Care® (PAC™) Certified Independent Consultant & Champion Teacher, trained directly by Teepa Snow. While our Shell & Feather Care Style Framework™ is our original model, all our education is informed by the same evidence-based, compassionate principles.
How can I support the Lasting Joy Family Foundation?
We welcome community partnerships, donations, and event sponsorships to help provide free education and family resources.
Can you speak at community or professional events?
Absolutely. Lora and Joey Frailey are both experienced presenters and can offer keynotes, breakout sessions, or educational talks for community groups, conferences, and care organizations.
Who sponsors the free family consultations?
Free consultations are made possible through the Lasting Joy Family Foundation, created to ensure every family—regardless of resources—has access to compassionate dementia care guidance.
What is the Shell & Feather Care Style Framework™?
The Shell & Feather Care Style Framework™ is our original, compassionate model for dementia and brain change support. It helps families and care teams focus on ability, connection, and joy through four key principles:
- See the Light
- Stay Gentle
- Stay Steady
- Celebrate Joy
Learn more through our Shell & Feather Stories™ children’s book series and family guides.
What if I can’t afford paid services?
Thanks to the Lasting Joy Family Foundation, we’re able to offer free family consultations and connect you with community resources. For ongoing or in-depth services, we can help you find affordable options that meet your needs.
Can I purchase your book locally or only on Amazon?
You can currently find Lavendria Duck & The Tangled Feathers on Amazon, and we’ll also have copies available for purchase at our in-person events.
We’re not yet in local shops or libraries, but we hope to make the book more widely available in the future as our Shell & Feather Stories™ series continues to grow.
Do you provide training for professional care teams or facilities?
Yes! We partner with long-term care communities, assisted living care communities, and professional organizations to provide customized dementia care workshops. Each session is tailored to your team’s experience level, setting, and goals.
Empower Dementia Care
Struggling with dementia care? Lasting Joy LLC offers expert guidance, practical strategies, and hope to help you create meaningful, joyful connections through every stage of brain change.
Get In Touch
Reach out for inquiries, support, or partnerships. We’re here for you.
